Delivery Report Delays When Sending to USCC USA Using Subset of Tollfree Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to USCC USA using subset of Tollfree Numbers. This incident has been resolved.

Posted Jun 19, 2023 - 05:25 PDT

Monitoring

We are observing recovery in receiving message delivery reports when sending to USCC USA using subset of Tollfree Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2023 - 03:22 PDT

Update

We continue to experience delays in receiving message delivery reports when sending to USCC USA using subset of Tollfree Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2023 - 02:46 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to USCC USA using subset of Tollfree Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 19, 2023 - 01:49 PDT

This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).