SMS Delivery Delays to China Mobile (460-00)

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays to China Mobile using pre-registered SMS template. This incident has been resolved.

Posted Oct 26, 2020 - 04:56 PDT

Monitoring

We are no longer observing SMS delivery delays to China Mobile. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 26, 2020 - 04:22 PDT

Update

We are still experiencing SMS delivery delays when sending pre-registered messages templates to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available

Posted Oct 26, 2020 - 02:24 PDT

Update

We are still experiencing SMS delivery delays when sending pre-registered messages templates to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Oct 26, 2020 - 00:23 PDT

Update

We are experiencing SMS delivery delays when sending messages to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 25, 2020 - 23:29 PDT

Investigating

Our monitoring systems have detected a potential issue in SMS delivery to China Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Oct 25, 2020 - 23:24 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).