US Shortcode MMS Outbound Delays for a subset of Codes

Incident Report for Twilio

Resolved

Service is fully restored. This incident is resolved.

Posted Oct 09, 2020 - 05:34 PDT

Monitoring

We are seeing recovery of service and monitoring this issue until service is fully restored.

Posted Oct 09, 2020 - 04:27 PDT

Update

Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 08, 2020 - 21:26 PDT

Update

We are still experiencing MMS delivery delays from a subset of US short codes to US carriers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 08, 2020 - 17:26 PDT

Update

e are still experiencing MMS delivery delays from a subset of US short codes to US carriers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 08, 2020 - 15:20 PDT

Investigating

We are experiencing MMS delivery delays from a subset of US short codes to US Carriers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 08, 2020 - 14:15 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).