Undelivered SMS from US Twilio Short Codes

Incident Report for Twilio

Resolved

SMS delivery to Verizon, T-Mobile, and Metro PCS handsets in the US from a subset of Twilio US short codes is now operational. SMS to North America is currently operating normally.

Posted Mar 15, 2019 - 12:36 PDT

Investigating

We are observing messages not being delivered to Verizon, T-Mobile, and Metro PCS handsets in the US from a subset of Twilio US short codes. We are actively working with our carrier partner to resolve the issue. We will provide an update as soon as possible

Posted Mar 15, 2019 - 11:46 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).