API requests to update voice call is throwing intermittent 5xx error

Incident Report for Twilio

Resolved

The incident related to API requests to update voice call which was throwing intermittent 5xx error has now been resolved.

Posted Nov 02, 2024 - 21:56 PDT

Monitoring

We have started seeing recovery for incident related to API requests to update voice call which was throwing intermittent 5xx. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 02, 2024 - 21:45 PDT

Update

We are observing incident related to API requests to update voice call which is throwing intermittent 5xx error. We are currently working with our engineering team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 02, 2024 - 21:26 PDT

Investigating

We are observing incident related to API requests to update voice call which is throwing intermittent 5xx. We are currently working with our engineering team to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 02, 2024 - 21:13 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).