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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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Sprint US SMS Carrier Partner Maintenance
Scheduled Maintenance Report for Twilio
Completed
The scheduled maintenance has been completed.
Posted Mar 14, 2020 - 18:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2020 - 13:00 PDT
Update
Our SMS carrier partner in the US is conducting emergency maintenance from 14 March 2020 at 13:00 PDT until 14 March 2020 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Sprint US handsets when sending to or from a subset of US shortcodes.
Posted Feb 20, 2020 - 17:01 PST
Scheduled
Our SMS carrier partner in the US is conducting planned maintenance from 14 March 2020 at 12:00 PST until 14 March 2020 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Sprint US handsets when sending to or from a subset of US shortcodes numbers.
Posted Feb 14, 2020 - 17:01 PST
This scheduled maintenance affected: CARRIER NETWORK (SMS Short Code, North America).