SMS Delivery Delay and Failures to Azercell Network in Azerbaijan

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to Azercell network in Azerbaijan. This incident has been resolved.

Posted Oct 03, 2025 - 09:24 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Azercell network in Azerbaijan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 03, 2025 - 07:30 PDT

Update

We are continuing to experience SMS delivery delays and failures when sending messages to Azercell network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 03, 2025 - 05:58 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Azercell network in Azerbaijan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 03, 2025 - 05:03 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).