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        SMS Delivery Report Delays to the Chunghwa Network in Taiwan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery report delays to Chunghwa network in Taiwan. This incident has been resolved.
        Posted Mar 31, 2023 - 01:32 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to the Chunghwa network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 30, 2023 - 23:41 PDT

        Update

        We continue to experience SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 30, 2023 - 20:52 PDT

        Update

        We continue to experience SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 29, 2023 - 20:52 PDT

        Update

        We continue to experience SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 29, 2023 - 04:55 PDT

        Update

        We continue to experience SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 28, 2023 - 21:09 PDT

        Investigating

        We are once more experiencing SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 28, 2023 - 17:09 PDT

        Monitoring

        We are observing recovery in delivery report delays when sending to Chunghwa network in Taiwan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 28, 2023 - 15:41 PDT

        Update

        We continue to experience SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 28, 2023 - 12:33 PDT

        Update

        We continue to experience SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 28, 2023 - 04:26 PDT

        Update

        We continue to experience SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our Engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 28, 2023 - 00:39 PDT

        Update

        We continue to experience SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 27, 2023 - 22:41 PDT

        Investigating

        We are experiencing SMS delivery report delays when sending messages to the Chunghwa network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 27, 2023 - 21:50 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).
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