SMS Delivery Failures Over the Orange Network in the Democratic Republic of the Congo

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures over the Orange Network in the Democratic Republic of the Congo. This incident has been resolved.

Posted Mar 16, 2021 - 17:37 PDT

Monitoring

We have seen recovery in SMS delivery over the Orange Network in the Democratic Republic of the Congo . We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 16, 2021 - 15:11 PDT

Investigating

We are experiencing SMS delivery failures when sending messages over the Orange Network in the Democratic Republic of the Congo . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Posted Mar 16, 2021 - 14:24 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).