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      SMS Delivery Failures to Sberbank Telecom Network in Russia Via Subset of Alphanumeric Sender ID
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to Sberbank Telecom Network in Russia via a subset of Alphanumeric Sender ID. This incident has been resolved.
      Posted Dec 09, 2024 - 00:56 PST
      Monitoring
      We are observing recovery in SMS delivery failures to Sberbank Telecom Network in Russia via a subset of Alphanumeric Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 08, 2024 - 23:28 PST
      Update
      We are continuing to experience SMS delivery failures to Sberbank Telecom Network in Russia via a subset of Alphanumeric Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
      Posted Dec 08, 2024 - 22:31 PST
      Investigating
      We are experiencing SMS delivery failures to Sberbank Telecom Network in Russia via a subset of Alphanumeric Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 08, 2024 - 21:31 PST
      This incident affected: CARRIER NETWORK (SMS, Europe).