Toll-Free and 10DLC Provisioning/Cancellations Issues and Account Security US API Errors

Incident Report for Twilio

Resolved

Issues impacting toll-free has been resolved and toll-free and 10DLC provisioning/cancellations is operating normally at this time.

Posted Sep 19, 2024 - 07:40 PDT

Monitoring

Toll-free and 10DLC provisioning/cancellations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 19, 2024 - 06:52 PDT

Update

We are still investigating an issue impacting toll-free and 10DLC provisioning/cancellations and account security US API errors. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 19, 2024 - 02:36 PDT

Update

We continue investigating an issue impacting toll-free and 10DLC provisioning/cancellations. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Sep 19, 2024 - 00:36 PDT

Investigating

We are investigating an issue impacting toll-free and 10DLC provisioning/cancellations. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 18, 2024 - 23:36 PDT

This incident affected: PHONE NUMBERS.