Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Non-Delivery for SMS to T-Mobile US from short codes
Incident
Report for Twilio
Resolved
All services are operating normally.
Identified
We are seeing recovery and message delivery delays are reducing. This incident caused message delivery delays only and no messages failed to deliver. We will post another update when message delivery times have normalized again.
Update
We are continuing to work with our carrier partner on resolving the issue. We will post another update in 2 hours.
Update
Our engineering team continues to work with our carrier partner on a resolution. Another update will be posted in 1 hour.
Update
We are continuing to work with our carrier partner on a resolution. Another update will be posted in 1 hour.
Investigating
We are experiencing delivery issues for SMS to T-Mobile US numbers from some short codes. Our engineering team is working with our carrier partner to resolve the issue. We will post another update in 1 hour.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).