MMS Delivery Delays to T-Mobile Network in the US over a Subset of Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to T-Mobile network in the US over a subset of longcodes. This incident has been resolved.

Posted Aug 09, 2023 - 06:59 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to T-Mobile network in the US over a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 09, 2023 - 05:26 PDT

Update

We continue to experience MMS delivery delays when sending messages to T-Mobile network in the US over a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 09, 2023 - 04:22 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to T-Mobile network in the US over a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 09, 2023 - 03:29 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).