Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Customer Accounts Created With Incorrect Billing Countries
Incident
Report for Twilio
Resolved
We are now operating normally where customer accounts will be created and/or associated with the correct billing country at this time.
Monitoring
We are now operating normally where customer accounts will be created and/or associated with the correct billing country. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Identified
Our engineers have identified the issue where customer accounts may be created and/or associated with incorrect billing countries. Our engineers are actively working on deploying a fix.
We expect to provide another update in 4 hours or as soon as more information becomes available.
We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience an issue where customer accounts may be created and/or associated with incorrect billing countries. Our engineers are actively working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing an issue where customer accounts may be created and/or associated with incorrect billing countries. Our engineers are actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing an issue where customer accounts may be created and/or associated with incorrect billing countries. Our engineers are actively working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: TWILIO PLATFORM (Billing).