SMS Delivery Delays To Etisalat Network In United Arab Emirates via Subset of Twilio Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to the Etisalat Network in the United Arab Emirates via a subset of Twilio numbers. This incident has been resolved.

Posted Jan 29, 2026 - 05:56 PST

Monitoring

We are observing recovery in SMS delivery delays to the Etisalat Network in the United Arab Emirates via a subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2026 - 04:08 PST

Update

We are experiencing SMS delivery delays to the Etisalat Network in the United Arab Emirates via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2026 - 02:09 PST

Investigating

We are experiencing SMS Delivery Delays To Etisalat Network In United Arab Emirates via Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 29, 2026 - 01:08 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).