Missing SIP Binding Information on Some Phone Numbers

Incident Report for Twilio

Resolved

We are no longer seeing SIP configuration issues. This incident has been resolved.

Posted Mar 10, 2020 - 17:28 PDT

Identified

We have identified the issue and are working towards a resolution. We will let you know as soon as we have additional information.

Posted Mar 10, 2020 - 16:09 PDT

Update

We are continuing to investigate this issue.

Posted Mar 10, 2020 - 12:42 PDT

Update

We are experiencing missing SIP binding information on some phone numbers in the Twilio console. Our engineering team is currently investigating and we will let you know as soon as we have additional information.

Posted Mar 10, 2020 - 12:34 PDT

Update

We are continuing to investigate this issue.

Posted Mar 10, 2020 - 12:24 PDT

Investigating

Our monitoring systems have detected a potential SIP configuration issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 10, 2020 - 11:33 PDT

This incident affected: DEVELOPER TOOLS (Console).