Elevated Error Rate and Latency with Adyen Payment Processing

Incident Report for Twilio

Resolved

The issue causing elevated error rates and latency for customer integrations with Adyen platform has been resolved and the service is functioning normally at this time. Please refer here for more details - https://www.adyen.com/landing/platform-status.

Posted Mar 16, 2023 - 14:42 PDT

Investigating

Twilio has detected elevated error rate and latency for customer integrations with Adyen platform. We will provide another update in 1 hour or as soon as more information becomes available. Customers are advised to use PayPal as a workaround. Please refer to https://www.adyen.com/landing/platform-status"

Posted Mar 16, 2023 - 13:33 PDT

This incident affected: TWILIO PLATFORM (Billing).