SMS Delivery Report Delays When Sending to Saudi Arabia Saudi Telecoms Company

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Report Delays When Sending to Saudi Arabia Saudi Telecoms Company. This incident has been resolved.

Posted Aug 26, 2021 - 10:36 PDT

Monitoring

We are observing recovery in delays in receiving message delivery reports when sending to Saudi Arabia Saudi Telecoms Company. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 26, 2021 - 08:42 PDT

Update

We continue to experience delays in receiving message delivery reports when sending to Saudi Arabia Saudi Telecoms Company. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 26, 2021 - 06:34 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to Saudi Arabia Saudi Telecoms Company. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 26, 2021 - 05:36 PDT