SMS Delivery Failures and Delays to Airtel India

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures and delays to Airtel India. This incident has been resolved.

Posted Mar 12, 2021 - 08:32 PST

Monitoring

We have seen improvement in SMS delivery when sending to Airtel India. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 12, 2021 - 06:26 PST

Update

We are continuing to work with our carrier partner to resolve SMS delivery failures and delays to Airtel India. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 12, 2021 - 05:14 PST

Investigating

We are experiencing SMS delivery failures and delays when sending to Airtel India. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 12, 2021 - 04:17 PST

This incident affected: CARRIER NETWORK (SMS, APAC).