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        SMS Toll-Free Delivery Delays to AT&T USA

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS Toll-free delivery delays to US AT&T. This incident has been resolved.
        Posted Sep 19, 2020 - 12:39 PDT

        Investigating

        We are observing messages delivery issue for subset of our toll-free SMS submitted to AT&T in the USA. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
        Posted Sep 19, 2020 - 11:46 PDT
        This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).