Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        5xx Responses Using Programmable Messaging API

        Incident Report for Twilio

        Resolved

        The Twilio Programmable Messaging API was partially degraded for 1 minute between 05:01 to 05:02 Pacific Time on 03/17/2025. During this period of time, customers sending messages may have received 5xx's in API responses or experienced brief delays (less than 15 seconds) with message sending. The issue has now been resolved.
        Posted Mar 17, 2025 - 05:51 PDT

        Update

        The Twilio Programmable Messaging API was partially degraded for 1 minute between 05:01 to 05:02 Pacific Time on 03/17/2025. During this period of time, customers sending messages may have received 5xx's in API responses or experienced brief delays (less than 15 seconds) with message sending. The issue has now been resolved.
        Posted Mar 17, 2025 - 05:50 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Mar 17, 2025 - 05:16 PDT
        This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS).