Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel

Incident Report for Twilio

Monitoring

We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 14, 2026 - 07:41 PDT

Update

Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 14, 2026 - 06:01 PDT

Identified

Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 14, 2026 - 05:00 PDT

Investigating

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 14, 2026 - 04:20 PDT

This incident affects: CARRIER NETWORK (Voice, Middle East & Africa).