Proxy Reaper Stopped Reaping Expired Sessions

Incident Report for Twilio

Resolved

We have fully investigated the Twilio proxy issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Nov 29, 2023 - 03:17 PST

Monitoring

Our engineers are currently investigating the customer impact of a retroactive issue with proxy. We will follow up and provide customer impact details within 2 hours.

Posted Nov 29, 2023 - 02:15 PST

This incident affected: PROXY.