Calls Failures to a Subset of Twilio's Number in Sweden

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Sweden in a subset of Twilio's Sweden numbers has been resolved, and the service is functioning normally at this time.

Posted Jan 29, 2025 - 09:43 PST

Monitoring

We are observing recovery for calls to Sweden in a subset of Twilio's Sweden numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2025 - 07:45 PST

Identified

The issue causing inbound call failures to Sweden in a subset of Twilio's Sweden numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 15 minutes or as soon as more information becomes available.

Posted Jan 29, 2025 - 07:33 PST

Update

We are experiencing a issue with calls to Sweden in a subset of Twilio's Sweden numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 29, 2025 - 07:28 PST

Update

We are experiencing a issue with calls to Sweden in a subset of Twilio's Sweden numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 15 minutes or as soon as more information becomes available.

Posted Jan 29, 2025 - 07:14 PST

Investigating

Our monitoring systems have detected a potential issue with calls to Sweden in a subset of Twilio's Sweden numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 29, 2025 - 07:04 PST

This incident affected: CARRIER NETWORK (Voice, Europe).