AccSec SNA API High Latency for US Verizon

Incident Report for Twilio

Resolved

The issue affecting intermittent SNA API high latency for US Verizon has been resolved, and the service is functioning normally at this time.

Posted Feb 12, 2026 - 02:37 PST

Monitoring

We have started seeing recovery for intermittent SNA API high latency for US Verizon. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 12, 2026 - 00:37 PST

Update

Our engineering team is continuing to investigate an issue causing intermittent SNA API high latency for US Verizon. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 11, 2026 - 22:37 PST

Update

We are continuing to investigate this issue.

Posted Feb 11, 2026 - 21:43 PST

Investigating

Our engineering team is investigating an issue causing intermittent SNA API high latency for US Verizon. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 11, 2026 - 21:42 PST

This incident affected: ACCOUNT SECURITY (Verify, Lookup).