Canada Account Security Service Provider Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Mar 19, 2023 - 03:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 07, 2023 - 21:00 PST

Scheduled

Our Service Provider is conducting a planned maintenance from 07 March 2023 at 21:00 PST through to 19 March 2023 at 03:00 PST. During the maintenance window, there could be intermittent API request failures for the following destination: Canada.
Impacted Products: Silent Network Authentication (SNA), Lookup SIM Swap, Identity Match.

Note: The maintenance will be carried out on each of the following dates and times:

07 March 2023 at 21:00 PST through to 08 March 2023 at 03:00 PST

11 March 2023 at 21:00 PST through to 12 March 2023 at 03:00 PST

14 March 2023 at 21:00 PST through to 15 March 2023 at 03:00 PST

18 March 2023 at 21:00 PST through to 19 March 2023 at 03:00 PST

Posted Mar 01, 2023 - 07:02 PST

This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap).