Inbound SMS Delivery Failures to Belgium Twilio Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures for inbound messages sent to Twilio phone numbers local to Belgium. This incident has been resolved.

Posted Jun 27, 2021 - 21:46 PDT

Monitoring

We are observing recovery in SMS delivery failures for inbound messages sent to Twilio phone numbers local to Belgium. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 20:37 PDT

Update

We are still experiencing SMS delivery failures for inbound messages sent to Twilio phone numbers local to Belgium. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 14:02 PDT

Update

We are still experiencing SMS delivery failures for inbound messages sent to Twilio phone numbers local to Belgium. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 10:04 PDT

Update

We are still experiencing SMS delivery failures for inbound messages sent to Twilio phone numbers local to Belgium. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 27, 2021 - 08:05 PDT

Investigating

Our monitoring systems have detected a potential issue impacting receiving messages with Twilio phone numbers local to Belgium. Our engineers have been alerted and are actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 27, 2021 - 07:06 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).