Call Failures to a subset of Twilio Numbers in Thailand

Incident Report for Twilio

Resolved

The issue affecting Call Failures to a subset of Twilio Numbers in Thailand has been resolved, and the service is functioning normally at this time.

Posted Jan 07, 2026 - 16:07 PST

Monitoring

We have started seeing recovery of Call Failures to a subset of Twilio Numbers in Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 07, 2026 - 14:24 PST

Investigating

We are observing Call Failures to a subset of Twilio Numbers in Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 07, 2026 - 13:46 PST

This incident affected: CARRIER NETWORK (Voice, APAC).