Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Mattel Network in Mauritania

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Mattel Network in Mauritania. This incident has been resolved.
        Posted Jul 18, 2025 - 13:02 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Mattel Network in Mauritania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted Jul 18, 2025 - 11:02 PDT

        Update

        We continue to experience the SMS delivery delays when sending messages to Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jul 18, 2025 - 09:26 PDT

        Update

        We continue to experience the SMS delivery delays when sending messages to Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 18, 2025 - 01:30 PDT

        Update

        We are continuing to investigate this issue.
        Posted Jul 18, 2025 - 00:08 PDT

        Update

        We continue to experience SMS Delivery Delays to the Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 17, 2025 - 21:32 PDT

        Update

        We are still experiencing SMS Delivery Delays to the Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 17, 2025 - 19:32 PDT

        Investigating

        We are experiencing SMS Delivery Delays to the Mattel Network in Mauritania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 17, 2025 - 18:32 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe, SMS, Middle East & Africa).
        ← Current Status Powered by Atlassian Statuspage