Untiered Account Generating High Traffic and Getting Rate Limited Could Impact Downstreams

Incident Report for Twilio

Resolved

We have fully investigated the untiered account generating high traffic and getting rate limited could impact downstreams issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Mar 13, 2025 - 09:07 PDT

Investigating

We've become aware of a potential issue with Untiered account generating high traffic and getting rate limited could impact downstreams. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 13, 2025 - 08:24 PDT