SMS Delivery Delays to US Cellular in the US from Toll-free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to US Cellular in the US from Toll-free numbers. This incident has been resolved.

Posted Dec 09, 2021 - 18:16 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to US Cellular in the US from Toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 09, 2021 - 16:46 PST

Update

We are experiencing SMS delivery delays when sending messages to US Cellular in the US from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 09, 2021 - 15:30 PST

Update

We are experiencing SMS delivery delays when sending messages to US Cellular in the US from Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 09, 2021 - 14:34 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to US Cellular in the US from Toll-free numbers . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 09, 2021 - 14:31 PST

This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).