MMS Delivery Failures to Altice in United States Via Subset of Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery failures sending to Altice in United States via subset of long codes. This incident has been resolved.

Posted Jun 06, 2025 - 14:42 PDT

Monitoring

We are observing successful MMS delivery failures sending to Altice in United States via subset of long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 06, 2025 - 12:46 PDT

Update

We continue to experience MMS delivery failures sending to Altice in United States via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 06, 2025 - 10:45 PDT

Investigating

We are experiencing MMS delivery failures sending to Altice in United States via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 06, 2025 - 09:51 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).