Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delivery delays for shortcode messages to T-Mobile handsets
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Jul 09, 2018 - 07:07 PDT
      Update
      All services are operating normally.
      Posted Jul 09, 2018 - 04:34 PDT
      Update
      Service appears to be stable. We are continuing to monitor the situation and will close the incident once resolution has been confirmed with our carrier partner.
      Posted Jul 09, 2018 - 03:11 PDT
      Monitoring
      We are seeing recovery of the problem. Our engineering team will continue to monitor the situation. We will post another update in 30 minutes.
      Posted Jul 09, 2018 - 02:30 PDT
      Investigating
      We are experiencing delays in delivering short code messages to some T-Mobile handsets. We are working with our carrier partners to restore service. We will post another update in 1 hour.
      Posted Jul 09, 2018 - 00:52 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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