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        SMS Delivery Failures to Nepal Telecom (429-01)

        Incident Report for Twilio

        Resolved

        Service has recovered fully. This incident is now resolved.
        Posted Oct 30, 2020 - 01:01 PDT

        Monitoring

        We are observing successful SMS delivery to Nepal Telecom. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 29, 2020 - 23:20 PDT

        Update

        We continue to experience delivery failures sending to Nepal Telecom (429-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 29, 2020 - 17:00 PDT

        Update

        We continue to experience delivery failures sending to Nepal Telecom (429-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 29, 2020 - 13:04 PDT

        Update

        We continue to experience delivery failures sending to Nepal Telecom (429-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 29, 2020 - 11:08 PDT

        Update

        We are experiencing delivery failures sending to Nepal Telecom (429-01). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 29, 2020 - 10:09 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 29, 2020 - 09:48 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).