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        Message delivery delays to Brazil Nextel

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery delays to Brazil Nextel. This incident has been resolved.
        Posted Oct 06, 2020 - 13:38 PDT

        Monitoring

        We are observing successful SMS delivery to Brazil Nextel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Oct 06, 2020 - 12:34 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to Brazil Nextel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 06, 2020 - 10:30 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Brazil Nextel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 60 minutes or as soon as more information becomes available.
        Posted Oct 06, 2020 - 09:29 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).