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        SMS Delivery Delay and Failure to Telecel Network in Burkina Faso

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays and failures to Telecel network in Burkina Faso. This incident has been resolved.
        Posted Jan 22, 2024 - 09:25 PST

        Monitoring

        We are observing successful SMS delivery to Telecel Network in Burkina Faso. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 22, 2024 - 07:30 PST

        Update

        We continue to experience SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 22, 2024 - 04:59 PST

        Update

        We continue to experience SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 21, 2024 - 05:06 PST

        Update

        We continue to experience SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 20, 2024 - 05:14 PST

        Update

        We continue to experience SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 19, 2024 - 05:22 PST

        Update

        We continue to experience SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jan 18, 2024 - 05:26 PST

        Update

        We continue to experience SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Jan 17, 2024 - 13:33 PST

        Update

        We are still experiencing SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 17, 2024 - 05:38 PST

        Update

        We are still experiencing SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 17, 2024 - 01:49 PST

        Update

        We are experiencing SMS delivery delays and failures sending to the Telecel Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2024 - 00:02 PST

        Update

        We are experiencing SMS delivery failures sending to the Telecel Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour or as soon as more information becomes available.
        Posted Jan 16, 2024 - 23:02 PST

        Investigating

        We are experiencing delays in receiving message delivery reports. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update sooner, or as soon as more information becomes available.
        Posted Jan 16, 2024 - 22:49 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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