Twilio Flex TaskRouter - Maintenance

Scheduled Maintenance Report for Twilio

Completed

The scheduled maintenance has been completed.

Posted Mar 23, 2026 - 23:31 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 23, 2026 - 21:30 PDT

Scheduled

We're conducting a planned maintenance in US1 between 9:30 PM and 11:30 PM Pacific Time on 03/23/2026. During the maintenance window, the Flex TaskRouter APIs may return 5xx errors for about 1 minute and a delay in reservation creation during the window. Our engineering team will actively monitor system performance throughout and after the maintenance to ensure stable operations.

Posted Mar 12, 2026 - 02:53 PDT

This scheduled maintenance affected: FLEX (Flex Agent Desktop, Flex Admin Console, Flex Programmable Chat, Proxy).