Messaging StatusCallbacks Were Not Sent

Incident Report for Twilio

Resolved

The messaging StatusCallbacks were temporarily interrupted for 38 minutes between 08:02 and 08:40 UTC Time on 2023-10-10. During this period, customers may have not received StatusCallbacks from Programmable Messaging. The issue has now been resolved.

Posted Oct 10, 2023 - 03:06 PDT

Monitoring

Our engineers are currently investigating the customer impact of a retroactive issue with Programmable Messaging. We will follow up and provide customer impact details within 2 hours.

Posted Oct 10, 2023 - 02:01 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).