Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to MTN Network in Nigeria
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Investigating
This incident causing SMS delivery delays when sending messages to MTN Network in Nigeria was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/dngvkn8rgtgm for previous updates. We continue working with our carrier partner to resolve the issue. Our next update will be provided in 2 hours. We apologize for the inconvenience and for any confusion this may have caused.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).