Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Incorrect Status of Ported Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing phone number status issues during the porting process. The incident has been resolved
Update
We are no longer experiencing phone number status issues during the porting process. The incident has been resolved
Monitoring
For current porting processes, the Phone Number status is now showing correctly. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.
Update
Customers may see their numbers as “active” on their Twilio accounts, even though the actual porting process has not been completed. This could lead to confusion regarding the porting date of their numbers, but there is no reported service disruption for the customers with their current carriers. We expect to provide another update in 2 hours or as soon as more information becomes available
Update
Customers may see their numbers as “active” on their Twilio accounts, even though the actual porting process has not been completed. This could lead to confusion regarding the porting date of their numbers, but there is no reported service disruption for the customers with their current carriers. We expect to provide another update in 1 hour or as soon as more information becomes available
Investigating
Our monitoring systems have detected a potential issue with Phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.