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Automated Alert: Minimal Customer Impact for WhatsApp Message Delays
Incident Report for Twilio
We have fully investigated the WhatsApp Messaging Delays issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Posted Sep 07, 2021 - 15:37 PDT
Our monitoring systems have detected a potential issue with WhatsApp message delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 07, 2021 - 15:21 PDT
This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).