SMS Delivery Failures to Globe in Philippines

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Globe in Philippines. This incident has been resolved.

Posted Sep 28, 2025 - 02:50 PDT

Update

We are continuing to observe successful SMS deliveries to Globe in Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 28, 2025 - 00:58 PDT

Monitoring

We are observing successful SMS deliveries to Globe in Philippines.We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 27, 2025 - 23:12 PDT

Update

We are experiencing SMS delivery failures to Globe in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 27, 2025 - 22:45 PDT

Investigating

We are experiencing SMS delivery failures to Globe in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 27, 2025 - 21:45 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).