Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        IoT Order Processing Delays

        Incident Report for Twilio

        Resolved

        The issues causing the delays with IoT orders has been resolved and service is operating normally at this time.
        Posted Jul 26, 2022 - 19:56 PDT

        Monitoring

        Our engineering team has put in a fix to address the issue causing the delays in processing the IoT orders. We are continuing to monitor for service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jul 26, 2022 - 19:26 PDT

        Update

        The issue with processing some IoT orders has been identified. We are actively working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 26, 2022 - 19:10 PDT

        Identified

        The issue with processing some IoT orders has been identified. We are actively working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 26, 2022 - 18:10 PDT

        Update

        We are experiencing delays with processing some IoT orders. The team is working to process the orders manually. The issue has no impact on connectivity. We will provide another update in 1 hour or sooner once more information becomes available.
        Posted Jul 26, 2022 - 17:28 PDT

        Investigating

        Our monitoring systems have detected a potential issue with IoT order processing delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 26, 2022 - 17:01 PDT