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        Call Failures to and From Twilio Phone Numbers in Portugal

        Incident Report for Twilio

        Resolved

        The issue affecting inbound and outbound calls to and from Twilio Portugal phone numbers has been resolved, and the service is functioning normally at this time.
        Posted Apr 28, 2025 - 17:34 PDT

        Monitoring

        We have started seeing recovery for inbound and outbound calls to and from Twilio Portugal phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 28, 2025 - 15:55 PDT

        Update

        The issue causing inbound and Outbound call failures to and from Twilio Portugal phone numbers has been identified. We continue to actively work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 28, 2025 - 13:35 PDT

        Update

        The issue causing inbound and Outbound call failures to and from Twilio Portugal phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 28, 2025 - 11:33 PDT

        Identified

        The issue causing inbound and Outbound call failures to and from Twilio Portugal phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1h or as soon as more information becomes available.
        Posted Apr 28, 2025 - 10:33 PDT
        This incident affected: CARRIER NETWORK (Voice, Europe).