Twilio Services
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        Inbound Calls From AT&T Wireless to Twilio Toll-Free Numbers are Failing

        Incident Report for Twilio

        Resolved

        The issue affecting inbound calls from AT&T wireless to Twilio toll-free phone numbers has been resolved, and the service is functioning normally at this time.
        Posted Mar 30, 2023 - 11:57 PDT

        Monitoring

        We have started seeing recovery for inbound calls from AT&T wireless to Twilio toll-free phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 30, 2023 - 09:57 PDT

        Update

        We are continuing to observe intermittent inbound call failures from AT&T wireless to Twilio toll-free numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Mar 30, 2023 - 09:45 PDT

        Update

        We are still observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 30, 2023 - 01:49 PDT

        Update

        We are still observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 29, 2023 - 21:57 PDT

        Update

        We are still observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 29, 2023 - 19:57 PDT

        Update

        We are observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 29, 2023 - 18:57 PDT

        Investigating

        We are observing few Inbound call failures from ATT wireless to Twilio Toll-free numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 29, 2023 - 18:10 PDT
        This incident affected: CARRIER NETWORK (Voice, North America).