Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Some TaskRouter customers experiencing 500 errors
      Incident Report for Twilio
      Resolved
      We are no longer observing 500 errors for customers using TaskRouter services. This incident has been resolved.
      Posted Jul 28, 2020 - 07:14 PDT
      Monitoring
      TaskRouter services are now operating normally. We will continue to monitor the situation and will provide another update when the incident is fully resolved.
      Posted Jul 28, 2020 - 04:59 PDT
      Update
      TaskRouter services are now operating normally. We will continue to monitor the situation and will provide another update when the incident is fully resolved.
      Posted Jul 28, 2020 - 04:57 PDT
      Update
      We are experiencing an issue with TaskRouter which will cause some customers to experience 500 errors. We will provide an update within 30 minutes.
      Posted Jul 28, 2020 - 04:53 PDT
      Investigating
      Our monitoring systems have detected a potential issue with TaskRouter. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jul 28, 2020 - 04:32 PDT
      This incident affected: FLEX (TaskRouter).