SMS Delivery Delays to Digicel Network in Jamaica

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Digicel Network in Jamaica. This incident has been resolved.

Posted Aug 29, 2022 - 10:01 PDT

Update

We are still observing recovery in SMS delivery delays when sending messages to Digicel Network in Jamaica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 29, 2022 - 08:00 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Digicel Network in Jamaica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 29, 2022 - 05:59 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Digicel Network in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 29, 2022 - 02:24 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Digicel Network in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 28, 2022 - 22:24 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Digicel Network in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 28, 2022 - 20:24 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Digicel Network in Jamaica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 28, 2022 - 19:24 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).