Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Inbound Call Failures to a Subset of Twilio USA DC Phone Numbers
      Incident Report for Twilio
      Resolved
      We have fully investigated the inbound call failures to a subset of Twilio USA DC Phone Numbers triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.
      Posted Oct 19, 2020 - 22:03 PDT
      Update
      We are observing a subset of call failures to Twilio USA DC phone numbers in the +1202 range. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 19, 2020 - 21:41 PDT
      Update
      Our monitoring systems have detected a potential issue impacting inbound calls to a subset of Twilio USA DC Phone Numbers.
      Our engineering team has been alerted and is actively investigating. We will provide another update within the next 30 minutes or as soon as more information becomes available.
      Posted Oct 19, 2020 - 21:24 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Oct 19, 2020 - 21:20 PDT
      This incident affected: CARRIER NETWORK (Voice, North America).