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        SMS Delivery Failures and Delays to Lebara Network in France

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Lebara Network in France. This incident has been resolved.
        Posted Apr 08, 2022 - 09:12 PDT

        Update

        We are observing successful SMS delivery and recovery in SMS delivery delays when sending messages to Lebara Network in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 08, 2022 - 06:54 PDT

        Update

        We are observing successful SMS delivery and recovery in SMS delivery delays when sending messages to Lebara Network in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 08, 2022 - 04:57 PDT

        Monitoring

        We are observing successful SMS delivery and recovery in SMS delivery delays when sending messages to Lebara Network in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 08, 2022 - 02:57 PDT

        Update

        We are still experiencing SMS delivery failures and delays sending to Lebara Network in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Apr 08, 2022 - 00:55 PDT

        Update

        We are still experiencing SMS delivery failures and delays sending to Lebara Network in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 07, 2022 - 17:00 PDT

        Update

        We are still experiencing SMS delivery failures and delays sending to Lebara Network in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 07, 2022 - 13:00 PDT

        Update

        We are still experiencing SMS delivery failures and delays sending to Lebara Network in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 07, 2022 - 11:05 PDT

        Update

        We are experiencing SMS delivery failures and delays sending to Lebara Network in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 07, 2022 - 10:10 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery failures and delays to Lebara Network in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 07, 2022 - 10:00 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).
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