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        SMS Delivery Delays and Failures to 2 Degrees Network in New Zealand

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to 2 Degrees network in New Zealand. This incident has been resolved.
        Posted Jun 22, 2022 - 05:35 PDT

        Update

        We are observing recovery in SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 22, 2022 - 03:35 PDT

        Update

        We are observing recovery in SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 22, 2022 - 01:36 PDT

        Monitoring

        We are observing recovery in SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 21, 2022 - 23:36 PDT

        Update

        We are still experiencing SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 21, 2022 - 23:17 PDT

        Investigating

        We are again experiencing SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 21, 2022 - 22:12 PDT

        Monitoring

        We are observing recovery in SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 21, 2022 - 20:23 PDT

        Update

        We are experiencing SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 21, 2022 - 19:18 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jun 21, 2022 - 19:08 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).